EAST COAST DIAMOND HOLIDAYS

Terms & Conditions

1. Completion of the booking form and / or payment is deemed as acceptance of the terms and conditions of booking.
2. The price of your holidays includes passes for the Butlins Complex.
3. We are unable to accept bookings from groups of personal of all one sex or groups less than 21 years of age.
4. The deposit payment is non-refundable. We reserve the right to resell the holiday if the final balance is not received by the arranged due date.
5. A refundable bond is payable if seven or eight persons are accommodating the caravan. This is due with the final balance to cover any loss or damage to the caravan or its contents. We reserve the right to deduct any loss or damage from this at our discretion. This will however be returned in full if left tidy, no loss or damage is found upon checking the caravan after your departure.
6. Any loss or damage discovered upon your arrival must be reported immediately to Guest Services otherwise you will be help responsible.

7. Full payment of the holiday must be paid 8 weeks prior to yopur holiday start date. Should you book 8 weeks or less from your holiday start date then the full amount will be due on booking unless prior arrangements have been made.

8. Cheques and postal orders shuld mbe made payable to East Coast Diamond Holidays, to the address on the booking form. Cash payments must be sent by registered post as no responsibility can be accepted for any loss.
9. No pets are allowed.
10. Should your accommodation become unavailable due to circumstances beyond our control a full refund will be given.
11. Under NO circumstances is the owner liable for any damage that may occur to your clothes or yourself. We will do our upmost to make sure that all equipment is working but sometimes machines do break down and therefor we are not liable at any one time if they are found not to be working.

12. Cancellation Charges: - Upto 8 weeks deposit only
6 - 8 weeks deposit plus 25% of total holiday cost.
4 - 6 weeks deposit plus 50% of total holiday cost.
2 - 4 weeks deposit plus 75% of total holiday cost.
0 - 2 weeks 100% of holiday cost.